Frequently Asked Questions
Quick answers about courses, access, policies, and how we teach. Use search to filter questions instantly.
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Do I need prior experience?
No. Our beginner tracks assume no experience and teach safety from step one.
Are courses available worldwide?
Yes. Online tracks are accessible globally; studio options appear when available in your region.
What tools do I need?
We list common tools and clay types inside each course description without requiring brand-specific items.
Can I track favorites?
Yes, use the “Track” button in the catalog. Your list appears in the Tracked page.
How do refunds work?
See our Terms for full refund and cancellation details.
Still need help?
Ask your question and we’ll reply by email. Most responses arrive within 1–2 business days.